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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up window will show up. It comprises exhaustive info about all the operations that you can carry out on the page in question. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of instructional video clips demonstrating how to use our hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, have a gaze at our comprehensive FAQ section, which comprises questions asked by real customers and offers practical solutions. We periodically update our FAQ section with new entries in an attempt to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can get in touch with our great team of technical support engineers available 24-7 and ready to assist you with any question. Each support ticket you send will be answered within one hour (the average ticket response time being about twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 261516

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com